Brochure contains details on most seminars taking place through the end of 2010 as well as the registration form and instructions. Online registration is available for each of the seminars listed below.
Working WITH Your Customers: Crafting Great Customer Service PoliciesSeptember 9, 2010, 8:00am - 4:45pm
City Hotel & Bistro - Greenville, NC
Click Here to Register Online
This seminar will discuss customer service policy choices and best practices for serving customers through policy structure, rate structure, customer service management, customer account management and customer communication.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06231003
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
Supervisory Control and Data Acquisition (SCADA) ConceptsSeptember 9, 2010, 8:00am - 4:00pm
City Hotel & Bistro - Greenville, NC
The SCADA System Concepts course provides operators, engineers, technicians and utility managers with a detailed understanding of the critical concepts for the design and implementation of a SCADA/Process Control System. This seminar will focus on fundamental concepts in SCADA, specifically tailored to a water/wastewater utility, including how to meet your operational and reporting requirements through leveraging your SCADA systems.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06231001
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
This seminar will provide educational/instructional training to NC water treatment professionals in a variety of subject fields including using construction documents and planning for operations and maintenance.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06231002
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
Assessing Risks and Effective Communication of Land Applied Biosolids September 14, 2010, 8:00am - 4:00pm
Village Inn - Clemmons, NC
Click Here to Register Online
This seminar will consist of how to assess and communicate the risks of land applied residual biosolids. A morning workshop will include hands-on training and working in break-out groups to develop proper communication techniques given different scenarios. Also during this seminar you will get an opportunity to get hands on training of a Microbial Risk Assessment Tool, learn about new government lobbying efforts for wastewater in NC, and hear about proven marketing techniques for biosolids programs.
Registration Fees: (includes lunch)
Pre-Registration
Members: $105
Non-Members $130
On-site Registration
Members: $125
Non-Members: $150
Students: $25
Contact Hours/PDH's
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06231004
PROFESSIONAL ENGINEERS: This seminar isapproved for 6.0 PDH’s.
The purpose of this seminar is to prepare operators and management in the water infrastructure to get their certificate for ICS at the 100 level and NIMS at the 700 level so that they will be able to integrate into any disaster response that might include their water system.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE01221001
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
Advanced Topics in Wastewater TreatmentSeptember 14, 2010, 7:45am - 4:55pm
The Paramount Theater - Burlington, NC
This seminar, presented by the Wastewater Operators School Committee, has a long tradition of presenting a variety of helpful topics for upper level operators, ORCs, Managers, Engineers. Sessions will include information on rising treatment technologies, operator innovations, the latest information on upcoming discharge regulation changes, and operations management challenges and ideas. Centrally located in Burlington at the Paramount Theater, the theater seating and use of upgraded A/V equipment provides excellent accommodations and viewing. A great lunch is included a block away at Occasions.
Registration Fees: (includes lunch)
Pre-Registration
Members: $105
Non-Members $130
On-site Registration
Members: $135
Non-Members: $160
Students: $25
Contact Hours/PDH's
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06120904
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
Crunch 2010 - SC/NC/GA Interstate Water Issues ConferenceSeptember 23-24, 2010
Hyatt Regency Greenville - Greenville, SC
Water Loss Control - As Important As Ever - Water System Audits, Leak Detection, and Condition AssessmentSeptember 28, 2010, 8:00am - 4:00pm
Fayetteville PWC - Fayetteville, NC
Click Here to Register Online
Potable water is one of our most valuable resources - for today’s utility managers - every drop of water matters. Recent drought, mounting infrastructure and treatment costs, and increasing economic pressures on capital and operating budgets underscore the need for water system managers to account for all of the water that is treated and delivered to customers. This seminar will discuss best management practices for accurate accounting of raw, treated and sold water; detecting leaks in water systems; ensuring the accuracy of water metering; and assessing condition of water distribution systems. This seminar will include both classroom and
hands-on activities.
Registration Fees: (includes lunch)
Pre-Registration
Members: $80
Non-Members $105
On-site Registration
Members: $90
Non-Members: $115
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
Wastewater utilities in the western part of the state of North Carolina will soon be facing more stringent effluent requirements. This seminar will present the regulatory framework under which these changes will be administered and how these changes may impact utilities. Case studies highlighting how both local and regional utilities have responded to these pressures will be presented.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE062310096
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
The purpose of this seminar is to provide information about regulations and requirements concerning safety programs at water and wastewater utilities.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE01140411
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
5th Annual Operators Seminar SeriesNovember 30 - December 1, 2010
NCSU McKimmon Center - Raleigh, NC
This popular seminar series provides educational/instructional training to NC water and wastewater professionals in a variety of subject fields including maintenance, operations, emergency response, etc. Attendees may choose to attend one or both days, but may only register for one seminar on each day.
Seminars Offered on Tuesday, November 30th
Wastewater Collections Seminar
This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06231007
Water Treatment Seminar
This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB. Course ID: 091470
Seminars Offered on Wednesday, December 1st
Wastewater Treatment Seminar
This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE06231005
Water Distribution Seminar
This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB. Course ID: 101756
Registration Fees:
Registration fees listed below cover attendance at ONE DAY of the seminar series. If you would like to register for BOTH DAYS, please DOUBLE the appropriate registration fee. All fees include lunch.
Pre-Registration:
Members $90
Non-Members $115
On-site Registration:
Members $100
Non-Members $125
Students: $25
Piping
December 9, 2010, 8:00am - 4:00pm
Holiday Inn Resorts - Wrightsville Beach, NC.
Discussion of current topics in piping systems for both water and wastewater applications. The morning topics will focus on the different pipe materials available and the afternoon will focus on pipe selection, installation and repair.
Registration Fees: (includes lunch)
Pre-Registration
Members: $90
Non-Members $115
On-site Registration
Members: $100
Non-Members: $125
Students: $25
Contact Hours/PDH's
WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 6.0 contact hours for continuing education by the NCWTFOCB
WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 6.0 contact hours for continuing education. WPCSOCC Course ID: CE03130904
PROFESSIONAL ENGINEERS: This seminar is approved for 6.0 PDH’s.
