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2018 Seminar: RCAP Small System Operator Training
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When: Thursday, August 9, 2018
8 a.m.-5 p.m.
Where: Fayetteville Public Works Commission
955 Old Wilmington Rd
Fayetteville, North Carolina  28301
United States
Contact: Jennifer Port Picarella
919-784-9030, ext. 1000

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RCAP Small System Operator Training:

Achieve & Maintain Compliance with the Safe Drinking Water Act


Calling all small system operators both public and private! This is a FREE small system operator training, located in Fayetteville on August 9th. This comprehensive training provides a full day’s worth of CEUs while covering the range of issues you face daily in your facility operations.


Date: August 9, 2018

Time: 8:00 am to 5:00 pm

Location: Fayetteville PWC, 955 Old Wilmington Rd, Fayetteville, NC

Cost: Free*


*Important change for 2018: Registration will be open 4/16/18-7/6/18 for SMALL SYSTEMS ONLY (serving under 10,000 customers). For the small systems, the cost is free. 7/9/18 registration will open for systems servicing over 10,000 customers. Cost for the large systems will be $15 per registration. All registrations due no later than 7/30/2018.


Click here to download the registration form. All registrations must come to Jennifer Port Picarella via email or fax at or 919-784-9032, ext. 1000. Please be sure to include the size of your utility. For anyone servicing over 10,000 customers, please be sure to include payment information.


Funding provided by a U.S. EPA grant to the Rural Community Assistance Partnership and American Water Works Association.


Tentative Agenda:





7:30 AM

Registration and Sign-in

8:00 AM

Introductions, Administration

- Introductions, Training Overview and Objectives

- Pre-Test

8:30 AM

Regulatory Overview

- Distribution system as a barrier for protecting public health

- Groundwater Rule

- Surface Water Treatment Rule

- Nitrate, Arsenic, and Radionuclides Compliance

9:15 AM



Main Breaks

- Pipe Leaks and Breaks

10:00 AM

Flushing Programs

- Flushing Program Design



- Sources, Risks, and Management

11:00 AM

Controlling Lead and Copper

- Regulatory Requirements

- Factors that impact the release of lead and copper

- Take action to protect consumers

12:00 PM

Lunch - Provided

12:45 PM

Learning Lab: Water Quality Monitoring

- Develop and implement water quality monitoring strategy

- Practice collecting samples, analyze and report sampling results

3:45 PM


4:00 PM

Premise Plumbing/ Legionella

- Recognizing and managing risks

4:30 PM

Post-Test and Feedback

- Post Test

- Evaluation Form


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