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The Academy: Surviving Verbal Conflict (2.0 hours)
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The Academy: Surviving Verbal Conflict (2.0 hours)

10/1/2018
When: Monday, October 1, 2018
8:00 AM
Where: Greensboro Coliseum
1921 W Gate City Blvd.
Greensboro, North Carolina  27403
United States
Contact: Jennifer Port Picarella
919-784-9030, ext. 1000


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Course Description:

Level 1, Journeyman I

Collection/Distribution Ladder

Surviving Verbal Conflict (2.0 hours)
Topics will include conflict avoidance techniques for de-escalating conflict situations.

 

Continuing Education:

• WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This course is approved for 2.0 contact hours by the NCWTFOCB. Course ID: 187136
• WASTEWATER OPERATORS: This course is approved by the WPCSOCC for 2.0 contact hours. WPCSOCC Course ID: CE08271801
• PROFESSIONAL ENGINEERS: This course is approved for 2.0 PDH’s.
• MAINTENANCE TECHNOLOGIST: This course is approved for 2.0 contact hours.

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