2017 Aging Workforce Issues- Best Practices Panel & Luncheon
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When: May 4, 2017
11:30 AM
Where: UNC School of Government (Knapp-Sanders Building)
North Carolina
United States
Contact: Catrice Jones

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Aging Workforce Panel Registration Form 


Title:                      Aging Workforce Issues – Best Practices Panel & Luncheon
                               (Hosted by the NC AWWA-WEA Utility Management Committee)


When:                  May 4, 2017, 11:30 AM – 1:30 PM


Speakers:           (moderator) JD Solomon, PE, CRE, CMRP (Vice President, CH2M)

                             Rod Dones (Organizational Development & Learning Specialist, Charlotte Water)
                             Tamara Byers (Human Resources Manager, Charlotte Water)
                             Ed Kerwin, PE (Executive Director, Orange Water & Sewer Authority)
                             Matt Bernhardt (Director of Public Works and Utilities, City of Gastonia)
                             Courtney Driver, PE (Utilities Director, Winston-Salem) 

Biography for Courtney Driver, PE


Courtney is a professional engineer with 14 years of progressive engineering experience and 9 years of local government experience.  Courtney assumed the position of Utilities Director for Winston-Salem/Forsyth County Utilities in 2016.  In her current position, she plans, directs, and supervises the overall activities of water distribution and sewer collection, treatment facilities, metering services, and the disposal of solid waste and construction and demolition debris.   Courtney Driver has a bachelor’s of science degree in Civil Engineering from North Carolina State University and is a licensed professional engineer in NC.  

Purpose:  Utility executives in all areas of their organization are facing significant challenges as their workforces’ age and draw nearer to retirement.  To some extent, the great recession slowed the “brain drain” that was beginning to occur but the next decade will see significant segments of utility staff leave the workforce. How are utility organizations planning for succession?  How are they capturing and retaining the systems  and operational knowledge that these long-time employees hold?  How are they successfully recruiting and retaining the next generation of utility staff? 


Come and interact with some of the North Carolina’s prominent utility operations and human resource  managers who are on the front lines of these issues, as they discuss the difficulties they are facing and the best practices they are employing to overcome them.


Where:               UNC School of Government on the UNC-Chapel Hill campus (Knapp-Sanders Building)

                              400 South Road, Chapel Hill, NC
                              (Visitor information: https://www.sog.unc.edu/about/visitor-information)
                              Room 2403


Attendance: Attend either in-person at the School of Government or from anywhere over a live webcast.  Both in-person and webcast attendees will be able to pose questions to panelists during the event.



HURRY! In-person registration is limited to 40 individuals. Webcast attendance is not limited.


Cost:                      $48 per person in-person attendance, includes boxed lunch, and parking pass for Knapp-Sanders Parking Deck.
per person live webcast attendance


Credit:                  PDHs, CEUs, and CPEs (equivalent to 1 hour) will be available for in-person attendees



Continuing Education:    There are no prerequisites for this basic level content to meet the requirements for CPA CPE.


WATER TREATMENT FACILITY OPERATORS, DISTRIBUTION OPERATORS, CROSS CONNECTION/BACKFLOW OPERATORS: This seminar is approved for 1.0 contact hours for continuing education by the NCWTFOCB. Course ID: 165412 


WASTEWATER OPERATORS: This seminar is approved by the WPCSOCC for 1.0 contact hours for continuing education. WPCSOCC Course ID: CE09281602


PROFESSIONAL ENGINEERS: This seminar is approved for 1.0 PDH’s.


MAINTENANCE TECHNOLOGIST: This seminar is approved for 1.0 contact hours for continuing education



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